The Rise of Intelligent Automation: Understanding RPA 2.0 and the Future of Work
The Evolution of Automation: From Bots to Brains Robotic Process Automation (RPA) revolutionized back-office efficiency by automating repetitive, rule-based tasks. However, the next evolutionary step —dubbed RPA 2.0, or more accurately, Intelligent Automation (IA) —is fundamentally changing the scope of what digital workers can achieve. While RPA 1.0 excelled at structure and predictable workflow, RPA

