The Evolution of Automation: Welcoming RPA 2.0 Robotic Process Automation (RPA) revolutionized back-office efficiency by allowing businesses to automate repetitive, rule-based tasks (RPA 1.0). However, the modern enterprise demands more than simple task replication. The next generation, often termed RPA 2.0, is here, integrating sophisticated cognitive technologies like Artificial Intelligence (AI) and Machine Learning (ML)